Privacy Policy

Effective June 16, 2025

This Privacy Policy outlines how Alvin's Soul Food Catering LLC ("we," "us," or "our") collects, uses, and protects your personal information when you use our website or engage with our catering services.

1. Information we collect

We may collect the following types of personal information when you visit our website, place an order, or interact with us:

·Name

·Email address

·Phone number

·Delivery or billing address

·Order details

·Communication preferences (including SMS opt-ins)

·IP address and browsing activity (via cookies and analytics tools)

2. How we use your information

Your information may be used to:

·Process and fulfill your catering orders

·Communicate with you about your order or inquiry

·Send promotional updates or special offers (with your consent)

·Improve our website and services

·Ensure compliance with applicable laws

3. SMS / text message communications

If you provide your mobile number and opt in, we may send you SMS messages for order confirmations, delivery updates, and promotions.

·Message and data rates may apply.

·You may opt out at any time by replying STOP or contacting us directly.

4. Data sharing and disclosure

We do not sell or rent your personal information. Your information may be shared with trusted service providers who help us operate our business (for example, payment processors and website hosting). These providers are only given access to the information necessary to perform their services.

5. Data security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet is 100% secure. We encourage you to contact us if you suspect any misuse of your data.

6. Your rights and choices

You may request to:

·Access or correct your personal data

·Delete your information (unless we are required to retain it for business or legal reasons)

·Opt out of marketing emails or SMS communications

7. Cookies and tracking

We use cookies to analyze traffic and enhance user experience. You can adjust your browser settings to refuse cookies, but this may limit some functionality on our website.

8. Mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.

9. Updates to this policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Please review this page regularly.

Alvin's Soul Food Catering LLC · Pasco, WA
Email: Alvinssoulfoodcatering@gmail.com
Phone: 509·537·1100